No sound during playback in Premiere Pro
To fix this problem, you must first determine which clips have no sound during playback.
create a test clip of color bars with a 1-kHz tone) to determine which
clips are missing sound during playback.
device that can play back audio (e.g., an internal speaker, external
speakers, or headphones). Set your preferred device as the system
default sound playback device, and then verify that its volume is not
muted or set low.
Choose an audio device:
Premiere Pro CC: Choose the audio device you want to
use from the Adobe Desktop Audio menu (Premiere Pro CC) or Default
Output menu (Premiere Pro CC 2015). Or click the Settings button to open
the Settings dialog box, and choose your default audio device.
Premiere Pro CS6: Choose the audio device that you want to use from the Default Device menu.
Enable your preferred device:
Premiere Pro CC: Click the Default Output menu and choose a device.
Premiere Pro CS6: Click the Output tab, then click the box to the left of the device name. Click OK to close the Audio Hardware Settings window.
For best results, enable the device that you chose as the system default playback device in Task 1.
For more information on Premiere Pro audio drivers and audio hardware preferences, see Audio hardware preferences.
completing the tasks above, then the driver for your computer’s sound
card could be out-of-date. Many sound card manufacturers frequently
update their software drivers. Contact the manufacturer of your sound
card or the manufacturer of your computer for an updated driver, or
download one from the manufacturer’s website. When you have updated the
driver, repeat the solutions above.
If no ASIO driver is installed and one is available for your sound card, then download and install the ASIO driver.
at the far left or far upper left of each audio track’s header. If no
speaker icon appears in this box, then the track is disabled. To enable a
disabled audio track, click in the box. A speaker icon appears.
In the illustrated example below, the speaker icon (circled)
indicates that the Audio 1 track is enabled. On the right side, the
empty box indicates that the Audio 1 track is disabled:
to determine if an audio track is muted or has low volume, and to
increase the volume if necessary.
Premiere Pro CC: Do one of the following:
- Open the Audio Mixer, choose Window > Audio Clip Mixer >
[Sequence Name] or Window > Audio Track Mixer > [Sequence Name].
- In the Timeline panel, look at the box at the left.
If the M next to any of the tracks is highlighted, the audio is muted. Click M to turn sound on.
Also verify that individual clips are not disabled. For instructions, see Enable or disable a clip.
you still don’t hear sound, the problematic clips could have been
encoded with an incompatible codec. Codecs are algorithms for
compressing audio and video data. Many different codecs exist.
Sometimes, Adobe Premiere Pro can’t decode files that were encoded with a
poorly designed codec or a codec that is not installed on your
You can download third-party codecs from codec publishers’ websites.
If the codec used to create the clips isn’t available as a QuickTime
component, use other software to transcode them with a different
audio-encoding format. (Try MPEG Streamclip or QuickTime Player with the QuickTime Pro upgrade.) Then, import the transcoded files into Adobe Premiere Pro.
To troubleshoot codec issues (on both Windows and Mac OS), see Troubleshoot file formats and codecs.
the footage may missing audio or video. To know more about this issue,
see the KB article, No sound during playback.